We are working with limited staff due to COVID 19. Please use chat to contact our customer service.

Contact Us

We hope you enjoyed shopping with us! We look forward to providing you better service and are more than happy to hear any suggestions/ comments to improve our products and services.

Our highly trained customer care team is your first point of contact for all kinds of queries including order placement, product details, delivery etc.

Call Us:

Toll Free Number : 1-800-279-7001

Toll Free Fax: 1-800-456-5864

Call Center Hours of Operation:

9:00 AM to 6:00 PM CST from Monday to Saturday.

Our customer care team will help you with:

  • Order placement
  • Product and services information
  • Order status and delivery info

You can also drop us an email at support@canadavetexpress.com. If your queries need immediate attention then contact us by emailing at supervisor@canadavetexpress.com and we will get back to you within 24 hours of receiving the email.

Please contact your personal veterinarian in case your pet has any serious health issue or needs immediate attention.

COVID-ALERT

Due to the prevailing situation of COVID-19, Our customer service team is only able to support you via email at this time. We request you to leave a voice message or send us an email and we will get back to you at the earliest. We apologize for any inconvenience caused. Thank you for your understanding.